Please email us at hello@fynne.co.uk before starting any returns. We will guide you through the process.
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please note that returns will need to be sent to the following address:
fynne
Mackenzie St
Bolton
BL1 6QW
Damages and Defects
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can correct the issue.
Exchanges
As items are manufactured to order, exchanges cannot be processed. In the case that a replacement is required we ask that you return the order for a refund and order a replacement from our website.
Refunds
One we receive your returned item you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@fynne.co.uk